Privacy policy

Privacy policy for the site:

Promed spa considers the protection of personal data of its own and / or potential users to be fundamental, ensuring that the processing of personal data, carried out in any way, both automated and manual, takes place in full compliance with the protections and rights recognized in the 2016 EU Regulation / 679 (hereinafter also GDPR), concerning the protection of natural persons, with regard to the processing of personal data, as well as to the free circulation of such data and the additional applicable rules on the subject of personal data protection.

This document is intended to provide you, in a simple and intuitive, all the useful and necessary information so that you can provide your Personal Information in a conscious and informed and, where necessary, request and obtain clarifications and / or corrections about this last.

Please note that this information remains exclusive to the aforementioned site and not for other websites that may be consulted by the user through a link or other association.


The data controller is Promed spa

Registered office Str. Prov.le Bari-Modugno 83/D - 70026 Modugno (BA) Italy) ? VAT: 05317550720

Type of data processed:

Browsing data:

The computer systems and software procedures used on this website acquire, during their normal use, some data whose transmission is implicit in the use of Internet communication protocols.

These are information, IP addresses, domain names, time data, etc. which are not collected to be associated with identified individuals, but which by their very nature could, through processing and association with data held by third parties, allow users to be identified.

This data may be used for the sole purpose of obtaining anonymous statistical information on the use of the site and to check its correct functioning and is deleted immediately after processing. The data could be used to ascertain responsibility in case of hypothetical computer crimes against the site: except for this eventuality, at present the web data are not archived.

We do not use cookies to transmit information of a personal nature, nor are systems for tracking users.

Purposes of the Processing. Promed processes your personal data for the following purposes:

  • To answer to your enquiries, or in order to take steps at your request prior to entering into a contract;
  • For compliance with a legal obligation to which Promed spa is subject;
  • Upon authorization, for receiving newsletters, articles, blog posts on activities of  Promed spa

Data provided voluntarily by the user:

The optional, explicit and voluntary sending of e-mails to the addresses indicated on this site entails the subsequent acquisition of the sender's address, necessary to respond to your requests, as well as any other personal data voluntarily sent for example: Curriculum vitae, data contact.

Upon authorization, for receiving newsletters, articles, blog posts or information on legal developments or on activities of the Firm and its professionals.

Mode and place of data processing:

Personal data are processed using IT tools for the time strictly necessary to achieve the purposes for which they were collected.Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorized access.The treatments connected to the web services of this site take place at the Modugno office of the Data Processing Manager and are only handled by internal technical staff and no data deriving from the web service is communicated or disclosed to third parties.If for technical and / or operational reasons it becomes necessary to use entities located outside the European Union, we inform you from now on that these subjects will be appointed as Data Processors pursuant to and for the purposes of art.28 GDPR and the transfer of your Personal Data to such subjects, limited to the performance of specific treatment activities, will be regulated in accordance with the provisions of Chapter V of the GDPR and, in particular, all necessary precautions will be taken to ensure the more complete protection of your Personal Data basing this transfer:

a. on adequacy decisions of the third country recipients expressed by the European Commission;

b. on appropriate guarantees expressed by the third party recipient pursuant to art. 46 GDPR.The personal data provided by users who request dispatch of informative material (Info, brochures, newsletters, complaints, etc.) are used only to perform the service or provision requested and are not communicated or disclosed to third parties, except as required by laws and / or regulations.

Rights of interested parties:

As foreseen by the art. 15 of the GDPR, you will be able to access your Personal Data, request its correction and update, if incomplete or erroneous, request its cancellation if the collection occurred in violation of a law or regulation, as well as oppose the processing for legitimate reasons and specific.

In particular, we list below all your rights that you can exercise, at any time, against the Data Controller:

Right of access: you will have the right, according to the art. 15, paragraph 1, GDPR, to obtain from the Data Controller confirmation that a Personal Data Processing is being processed and in this case, to obtain access to such Personal Data and to the following information: a) the purposes of the treatment; b) the categories of Personal Data in question; c) Recipients or categories of Recipients to whom your Personal Data have been or will be communicated, in particular if Recipients of third countries or international organizations; d) whenever possible, the retention period of the Personal Data provided or, if not possible, the criteria used to determine this period; e) the existence of the right of the interested party to request the Data Controller to rectify or delete Personal Data or limit the processing of personal data concerning him or to oppose their processing; f) the right to lodge a complaint with a supervisory authority; g) if the Personal Data are not collected from the Data Subject, all information available on their origin; h) the existence of an automated decision-making process, including profiling pursuant to art. 22, paragraphs 1 and 4, GDPR and, at least in such cases, significant information on the logic used, as well as the importance and the expected consequences of such treatment for the interested party. All this information can be found in this information that will always be available to you within the Privacy section of each of the Web sites.

Right of rectification: you can obtain, pursuant to the art. 16 GDPR, the correction of your Personal Data that are incorrect. Taking into account the purposes of the processing, moreover, you can obtain the integration of your Personal Data that are incomplete, also by providing an additional declaration.

Right to cancellation: you can obtain, pursuant to art. 17, paragraph 1, GDPR, the cancellation of your Personal Data without undue delay and the Data Controller will have the obligation to delete your Personal Data, if there is even one of the following reasons: a) Personal Data are no longer required with respect to the purposes for which they were collected or otherwise processed; b) you have withdrawn the consent on which the processing of your Personal Data is based and there is no other legal basis for their processing; c) you are opposed to the processing pursuant to Article 21, Paragraph 1 or 2 GDPR and there is no longer any legitimate overriding reason to proceed with the processing of your Personal Data; d) your Personal Data has been processed unlawfully; e) it is necessary to delete your Personal Data in order to comply with a legal obligation provided for by a community or national law. In some cases, as foreseen by art. 17, paragraph 3 of the GDPR, the Data Controller is entitled not to provide for the cancellation of your Personal Data if their processing is necessary, for example, for the exercise of the right to freedom of expression and information, for the fulfillment of a legal obligation, for reasons of public interest, for purposes of archiving in the public interest, scientific or historical research or for statistical purposes, for the assessment, exercise or defense of a right in court.

Right to limit the processing: you can obtain the limitation of treatment, pursuant to art. 18 GDPR, in the event that one of the following hypotheses occurs: a) you have contested the accuracy of your Personal Data (the limitation will continue for the period necessary for the Data Controller to verify the accuracy of such Personal Data); b) The processing is illegal but you are opposed to the deletion of your Personal Data asking, however, that it is limited use; c) although the Data Controller no longer needs it for the purposes of processing, your Personal Data are used for the assessment, exercise or defense of a right in court; d) you are opposed to the treatment pursuant to art. 21, paragraph 1, GDPR and you are awaiting the verification of the possible prevalence of the legitimate reasons of the Data Controller with respect to yours. In case of limitation of treatment, your Personal Data will be processed, except for storage, only with your consent or for the assessment, exercise or defense of a right in court or to protect the rights of a other natural or legal person or for reasons of significant public interest. We will inform you, in any case, before this limitation is revoked.

Right to data portability: you can, at any time, request and receive, pursuant to art. 20, paragraph 1 of the GDPR, all of your Personal Data processed by the Data Controller in a structured format, commonly used and readable or request transmission to another data controller without impediment. In this case, it will be your responsibility to provide us with all the exact details of the new data controller to whom you intend to transfer your Personal Data by providing written authorization.

Opposition law: pursuant to art. 21, paragraph 2 GDPR and as also reiterated by Recital 70, you may object, at any time, to the processing of your Personal Data if these are processed for direct marketing purposes, including profiling in so far as it is related to such direct marketing.

Right to lodge a complaint with the supervisory authority: without prejudice to your right to appeal to any other administrative or jurisdictional office, if you believe that the processing of your Personal Data carried out by the Data Controller is in violation of the GDPR and / or applicable legislation, you can lodge a complaint with the competent Data Protection Authority. To exercise all your rights as identified above, simply contact the Data Controller in the following ways: by registered letter sent to Promed spa. ? Str. Prov.le Bari-Modugno 83/D,70026 Modugno (BA) Italy by fax to the number +39.080.5367125; by sending an e-mail to the e-mail address


This document constitutes the Privacy Policy of this site which will be subject to updates.

Latest news

ISO 22000


Unsafe food brings dangerous health consequences therefore nowadays it's essential to identify and control all hazards related to food. 

As a result of our commitment in this direction, we are pleased to announce we gained the ISO 22000 certification, an internationally recognized food safety standard, which helps businesses in the global food chain to eliminate food risks.

The standard incorporates and complements the main elements of ISO 9001, the standard for quality management systems, as well as hazard analysis and critical control points (HACCP). 

The Main purpose of ISO 22000 is to guarantee the safety of products for final customers, by developing a food safety management system,  which for us has meant to build, to document, and to implement our food safety procedures. 

We are proud of our effort and we will keep improving our organization?s processes in order to ensure safe and top quality products to our customers.

Promed's response to Covid-19


Dear Partners & Customers, 

with this communication we would like to confirm that we at PROMED S.p.A. are fully operational in our commercial activities in compliance with current regulations and we continue to assure ongoing supply to our customers. 

We confirm that all ports in Italy are open and no restrictions have been put in place by the Authorities regarding the supply of Provisions, Bonded or Technical Stores to vessels.

According to the latest Decrees by the Italian government, transportation of goods is still permitted for essential goods at all times and in all areas, including the islands of Sicily and Sardinia.

In PROMED we are following a number of measures to safeguard health and wellbeing of all our employees in order to ensure undisrupted services for all our customers. 

Each Team has been divided into small groups with some working in the office and others working from home, so as to ensure security and protection for all. Those positions considered as crucial for the continuation of our activities are guaranteed and these members of staff will be present in the office and warehouse. 

As prescribed by the Authorities and the Scientific Community the following actions have been set up in our office, warehouse and vehicles:

Distance of at least 1 metre between workers is guaranteed at all times, both in the warehouse and in the offices;

  • All staff have been provided with facemasks and latex gloves;
  • All staff have been briefed on the importance of self-hygiene with great emphasis on hand sanitising;
  • No direct contacts with suppliers during deliveries at our warehouse;
  • All staff are obliged to inform the Head Office should any symptoms arise in which case they must stay at home and immediately start self-isolation.

While confirming that our warehouse is fully stocked as usual, we would like to underline that there is no need for hoarding any specific item or group of items as Italy has luckily not been subject to panic-buying. Our suppliers are complying to the normal delivery schedule of goods and there is no reason to fear disruption of services in the near future. 

At same time, we do have to underline that PPE items are in shortage all over the world and we currently do not have surgical masks available for sale. With reference to supplies, Custom offices are working shorter hours and with limited staff therefore we suggest you give us at least two working days advance notice for all deliveries. 

As part of the new procedures set up due to the current National and Worldwide Emergency, we inform you that our Representatives/Drivers will not board any vessel for the signature and stamp on delivery documents and custom papers for the safety of both our Staff and the Crew.The goods will be delivered on the dock only by our representative and paperwork will be placed in a sealed envelope to be delivered to the Captains. 

Our representatives will wait alongside for Masters to return signed and stamped documentation. Should this not be possible, the sealed envelope should be delivered to local Agents/Boatmen and we will arrange the pick-up at a later stage.  In the case of justified impossibility of receiving hardcopies, we will accept a scanned signed copy of the delivery documents via e-mail. 

Be sure we will continue to monitor the evolution of this pandemic and keep you informed if any changes to the above may arise.For any further necessary clarification please do not hesitate to contact us. 

Stay healthy and buona fortuna!

Mr. Costantino Zavoianni

Vice President

Celebrating Promed's 20 year Anniversary


The year 2019 marks our 20 Year Anniversary since the business was established back in 1999.

We have chosen to celebrate our 20th anniversary renewing our image with a brand new website, a new logo, and a new communication style to emphasize values as efficiency, commitment and drive for innovation, that from the beginnings, mark our work.

As we continue to invest and expand our business in the maritime market we are determined to improve the qualities that our customers, expect from us: reliability, expertise and dedication to customer service.